Hope in a Low-Trust Democracy: UK Public Discourse in Response to New PM Andy Burnham

How does hopeful political rhetoric perform in a low-trust democratic environment?

Using the Democracy Discourse Index (DDI), our new study analyses 8,086 public responses to Prime Minister Andy Burnham’s “bring back hope” address across Facebook, X, TikTok and Instagram. The interactive analysis examines variation in stance and discourse quality across four DDI dimensions — empathy, civility, epistemic trust and democratic agency — alongside platform effects, temporal dynamics, lexical patterns and evidence of coordinated advocacy. Explore the findings below.

Finding 1 · discourse quality

Discourse quality was low across the whole corpus

15.9
/ 100
mean composite DDI score
Band distribution, n = 8,086
Risk 76.1%
Concerning 22.2%
Mixed 1.7%
Healthy 0.01%

Roughly three in four comments fell in the Risk band. One comment in the scored corpus reached the Healthy band. The share in Risk remained above 70% in every three-hour window of the peak day.

Finding 2 · dimension profile

Civility scored highest; empathy scored lowest

Mean scores on the four composite dimensions, each on a 0–20 scale.

Civility & constructive dialogue
5.25
Democratic agency & civic engagement
3.24
Epistemic trust & civic knowledge
3.07
Empathy & perspective-taking
1.04
Indicators near the floor, each scored 0–4
Vulnerability disclosure 0.19 · Narrative use 0.12 · Epistemic humility 0.09 · Source transparency 0.07
The indicators associated with restraint were present; those associated with openness to another position were close to absent.
Finding 3 · stance distribution

Rejection was the majority stance; quality peaked in the conditional segment

Select a stance to read its profile
Reject
4,562 comments · 56.4%
10.8mean DDI

Finding 4 · platform differentiation

Platform was a strong predictor of tone

13.2
mean DDI
composite
83.2%
in Risk band
52.3%
hostility present
Stance composition · 1,412 comments · 17.5% of corpus
Reject 73.7%
Conditional 15.9%
Embrace 7.4%
Off-topic 3.1%

Finding 6 · lexical structure

The slogan’s own vocabulary was used most by those rejecting it

“Hope” was the corpus’s most frequent term (1,418 occurrences). Its distribution across stances was uneven.

“hope” in Reject comments
800
“hope” in Conditional comments
381
“hope” in Embrace comments
221
Most frequent phrases
“general election” 366
“bring back” 250
“call general” 119
“british people” 111
“stop boats” 82

Co-occurrence and modularity analysis surfaced six thematic communities: slogan language, election and mandate demands, leadership identity, Labour continuity critique, policy pressures (tax, immigration, public ownership), and a distinct advocacy cluster.

Finding 7 · coordination and corpus profile

A coordinated advocacy layer sat alongside organic reaction

39
Instagram comments from distinct accounts using template variations
21
Equivalent X comments, clustered after the organic peak

A distributed campaign on restoration of UK polio-eradication funding deployed controlled variations of prepared text, mainly on 22–23 July. TikTok showed almost no templating; Facebook showed lower-volume repeated talking points. We assessed this as coordinated authentic advocacy rather than large-scale inauthentic automation.

Corpus profile · proxy indicators
~54%
of usable X location fields were UK-coded
~400
median X follower count; ~7% verified
6–16%
of unique users posted more than once
5:1
male- to female-coded names on Facebook
Demographic indicators are proxy-derived from names, location fields and stylistic markers; they are indicative, not representative.
Interpretation · five-tier trust architecture

Evidence was distributed across five tiers of trust

Select a tier to see the supporting evidence

A message of this kind is received at tiers 5 and 4. The majority of the coded evidence sat in tiers 3 to 1, which messaging alone does not reach.
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